Effective Date: 1/1/2026
At Roto-Pro, we are committed to protecting your privacy and providing transparent communication regarding how your information is used.
Text Message Opt-In
By submitting your information through our website forms or contacting us directly, you agree to receive text messages, phone calls, and emails from Roto-Pro regarding your service request.
These messages may include:
– Appointment confirmations
– Scheduling updates
– Service reminders
– Follow-ups regarding your project
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly at (360) 222-7686.
Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide, including:
– Name
– Phone number
– Email address
– Service address
– Details related to your service request
We may also collect non-personal data such as:
– IP address
– Browser type
– Website usage data
How We Use Your Information
Your information is used to:
– Respond to inquiries and service requests
– Schedule and manage appointments
– Send service-related communications (including SMS)
– Improve our website and customer experience
ServiceTitan Integration
Roto-Pro uses ServiceTitan to manage customer communications, scheduling, and operations.
Information submitted through our website may be securely transmitted and stored within
ServiceTitan.
Sharing of Information
We do not sell or share your personal information for marketing purposes.
We may share information only with:
– Trusted service providers (such as ServiceTitan)
– Legal authorities when required
Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure.
Cookies
Our website may use cookies to improve functionality and user experience.
SMS Terms & Conditions
By opting into SMS communications from Roto-Pro, you agree to the following:
– You consent to receive text messages related to your service requests
– Message frequency may vary depending on your interaction with our services
– Message and data rates may apply based on your carrier
– You can opt out at any time by replying STOP
– For help, reply HELP or call (360) 222-7686
No mobile information will be shared with third parties for marketing or promotional
purposes.
Your Rights
You may request to:
– Access your personal data
– Correct inaccurate information
– Request deletion of your data
Contact us to make a request.
Updates to This Policy
We may update this page from time to time. Changes will be reflected with a new effective date.
Contact Information
Roto-Pro
Phone: (360) 222-7686
Website: https://roto-pro.com